This article is going to go into a little more detail on what CHAT means. A brief reminder from the last article, CHAT stands for Chemical, Heat, Agitation, and Time. These are the four components needed in order to clean carpet.

If you take Mark’s Carpet Cleaning Technician class, he talks about spot removal and when he gets a spot out, will sometimes say “that’s good chemistry”, and it is. However, for me, I see some of the products he uses as harsh chemicals and wonder “is there a non-harsh alternative?

I find that most people call spots “stains” because that is what everyone else calls them, so they do too. I also find that most people think “spot” and “stain” removal is difficult and mysterious. There is a difference between a spot, stain, wicking, and discoloration. It just takes a good understanding what each one might be to get it off your carpet successfully.

As a salesperson working with contractors, part of my job is to help get them the best information on the products their customers picked out. This includes installation instructions, product specifications, and my background on knowing if the product chosen will work for the customer and installer…

Pile reversal and shading are a common phenomenon that can occur to any carpet with a cut pile element, however…

Have you ever noticed that the dirtier your carpet is…the dirtier it gets? There is a reason for that…

I get asked weekly, if not daily – how good does the floor underneath have to be?

Who’s responsibility is it? That depends…

What can happen if a floor isn’t prepped properly?

Optical brightener while useful with laundry, is often associated with permanent yellowing of carpet. Cleaning agents with optical brightener in them may affect the dyes causing a gradual loss of color over an extended period of time.

Are all LVP gaps installation related?

The stability of some luxury vinyl products have changed, but…read on as to the reason for the gaps.